FAQs

1. How long does shipping take?

Our standard delivery time is 10–12 business days. Once your order is shipped, you’ll receive an email with a tracking number so you can monitor your package in real time.

2. Do you offer free shipping?

Yes! We provide free shipping on all orders within the United States.

3. What is your return policy?

We offer a 30-day hassle-free return policy. If you’re not completely satisfied with your jacket, simply contact us at info@veravachetta.com to initiate your return.

4. How do I track my order?

As soon as your order ships, we’ll send you an email with a tracking link so you can follow your delivery step by step.

5. Are payments secure?

Absolutely. All payments on our website are processed through SSL encryption and trusted gateways like PayPal and major credit cards, ensuring your information is safe and secure.

6. Do you ship internationally?

Currently, we ship within the United States only. We’re working on expanding our shipping options to other regions in the near future.

7. How can I contact support?

We’re always here to help! You can reach us at: